About the Role
Salary: Competitive
This Senior UX Designer role will take charge of product design processes and will be ultimately accountable for exploring and defining the problem space, through to developing and perfecting design solutions and perfecting the designs to the solution. The most critical aspect of their work will focus on the latter stage (creating pixel-perfect wireframes and prototypes in line with global standards and best practices). However, they will be required to have very strong requirements gathering and documentation skills as well. They must have a creative eye with the ability to think critically and unconventionally in exploring new ideas or solutions.
This role is remote first but you may be required to come into office on occasion as necessary for events or workshops (will not be frequent).
CORE RESPONSIBILITIES
By partnering with cross-functional teams and customers, you will translate insights into delightful products in a creative environment that requires proven leadership skills. The role will require you to:
AIENAI (Parent company)
Communicate design ideas and prototypes to developers
Define the right interaction model and evaluate its success
Conduct concept and usability testing and gather feedback
Develop wireframes and prototypes around customer needs
Find creative ways to solve UX problems (e.g. usability, findability)
Convey understanding of product specifications and user psychology
Guide and mentor junior designers in product design skill improvement
Modify and revise existing designs to meet changing customer preferences
Work with other designers (where available) to implement attractive designs
Present product design ideas to cross-functional teams and senior leadership
Collaborate with research team to create personas through user research and data
Stay up to date with competitor products, industry trends, and standard benchmarksÂ
Work closely with product engineers to suggest product and process improvements
Proven ability to handle multiple design projects simultaneously and meet deadlines
Experience working on complex design projects and delivering successful outcomes
AIENAI Academy
Provide individualised instruction to mentees by promoting interactive learning
External Stakeholders
Ensure the final design aligns with the stakeholders’ brand identity and objectives
Communicate effectively with clients to understand their needs, preferences, and feedback on design projects
JOB REQUIREMENTS
Knowledge/Skill Requirements
Excellent attention to detail
Creative problem-solving skills
An intuitive eye for customer needs beyond the obvious
Ability to collaborate with cross-functional team members
Excellent knowledge of Figma for wireframing and prototyping
Ability to effectively communicate and persuade around design concepts
Comprehensive knowledge of industry standards and best practices in product design to deliver seamless and engaging experiences
Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing
Passion for design; not satisfied with the status quo and always thinking of ways to improve
A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives
Behavioural/Cultural Requirements
Curious mindset
Patient in teaching/guiding
Solution-oriented mindset
A habit of consensus building
Passionate about brand identity
Approachable and dependable persona
Empathetic and effective communication
‘Netizen’ thinking (internet comfortability)
Enthusiastic about giving and receiving feedback
Open to fostering team chemistry and collaboration
Education/Experience Requirements
BSc in Design, Computer Science or a related field
Proven product design experience
Any award certificate in a product design or relevant field
COMPANY VALUES
We're in this together: We foster collaboration and teamwork to create a supportive and inclusive environment where everyone's contributions are desired, respected, and valued
Stepping up and standing out:Â We rise to the occasion when there's something to be done, and also embrace opportunities to develop ourselves by surmounting challenges
Giving more than a damn:Â We love what we do but more so, who we are as human beings. We are deeply passionate about the projects we work on as much as the people we work with
Sensitivity towards the user:Â Our clients are our 'users', just as their clients are theirs'. We put ourselves in the shoes of both, empathising at all times to deliver "Aha!" solutions
Pushing beyond the mark: It’s not enough that we guarantee user satisfaction; we also strive to exceed business goals and surpass client expectations
Creating enjoyable experiences:Â We ensure our process is exhaustive but not exhausting because we realise our clients and users are human beings, not just business entities